At Task Force Movers, we understand that when you trust us with your move, you are also trusting us with your personal information. As a professional truck moving company, we are committed to handling your data responsibly, transparently, and securely. This Privacy Policy explains how we collect, use, and protect your information when you interact with our business.

This policy applies to information collected through our website, phone calls, emails, text messages, booking forms, and any other communication related to our moving and transportation services.

1Information We Collect

a. Information You Provide to Us

When you request a quote, book a move, or contact our team, we may collect the following information:

• Personal Information: Your name, phone number, email address, and billing details.
• Move Details: Pickup and delivery addresses, moving dates, inventory details, access instructions, and special handling requests.
• Payment Information: Payment-related details processed securely through third-party payment providers.
• Communication Records: Records of calls, emails, messages, and customer service interactions.

b. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Technical Data: IP address, browser type, device type, and operating system.
• Website Usage: Pages visited, time spent on the site, and interaction patterns.
• Cookies: Small data files used to improve website functionality and user experience.

2How We Use Your Information

We use the information we collect strictly for business-related purposes, including:

• Providing and managing truck moving services.
• Preparing quotes, scheduling moves, and confirming bookings.
• Communicating service updates, arrival times, and important notices.
• Responding to customer inquiries and support requests.
• Improving our services, operations, and website performance.
• Maintaining business records and complying with legal requirements.

3Information Sharing

We respect your privacy and do not sell your personal information. Your data may be shared only in limited circumstances:

• Service Partners: Trusted third-party providers such as payment processors or dispatching systems required to operate our moving services.
• Legal Obligations: When required by law, regulation, or legal process.
• Business Transactions: In the event of a business sale, merger, or restructuring.

4Data Security

We take reasonable and appropriate measures to protect your personal information, including:

• Secure systems and encrypted data transmission where applicable.
• Restricted access to customer information by authorized personnel only.
• Ongoing review of data handling and security practices.

5Data Retention

We retain personal information only for as long as necessary to:

• Complete and manage your moving services.
• Maintain business, tax, and legal records.

Once information is no longer required, it is securely deleted or anonymized.

6Your Rights

You have the right to:

• Request access to your personal information.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your information, subject to legal requirements.
• Opt out of non-essential communications.

Requests can be made by contacting us using the details below.

7Cookies

Our website may use cookies to enhance performance and usability. You can control or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

8Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their policies independently.

9Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Task Force Movers
📧 Email: info@taskforcemovers.ca
📞 Phone: +1 (647)-822-2772